The Social Customer 2012
Event Info
Thu 29 Mar, 2012 from 9:00am - 5:00pm
Prospero House
241 Borough High Street
London, SE1 1GA, UK (Map)
Cost: 145.00
Description
The Social Customer 2012 is London’s leading social customer engagement and marketing conference. Focusing on the point where marketing meets customer services, this fast-paced event features stellar line-up of speakers, including Frank Eliason (Citibank), Guy Stephens (Capgemini), Laura Price (British Gas), Ben Kay (Everything Everywhere), Bian Salins (BT) and Julia Monro (M&S).
Topics we'll focus on include:
- Social Media Marketing vs Social Customer Care
- Social Media Management Models
- Social Media Engagement Tools
- Social CRM and Social Data Mapping
- Delivering Multi-Channel Customer Support
- Managing and Servicing Customer Communities
Tickets are on sale now from just £145.00. The ticket price includes a buffet lunch, refreshments and access to the Exhibition Area.
Topic:
Map
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