The Social Customer 2012

Event Info

Thu 29 Mar, 2012 from 9:00am - 5:00pm
Prospero House
241 Borough High Street
London, SE1 1GA, UK (Map)
Cost: 145.00


The Social Customer 2012 is London’s leading social customer engagement and marketing conference. Focusing on the point where marketing meets customer services, this fast-paced event features stellar line-up of speakers, including Frank Eliason (Citibank), Guy Stephens (Capgemini), Laura Price (British Gas), Ben Kay (Everything Everywhere), Bian Salins (BT) and Julia Monro (M&S).

Topics we'll focus on include:

  • Social Media Marketing vs Social Customer Care
  • Social Media Management Models
  • Social Media Engagement Tools
  • Social CRM and Social Data Mapping
  • Delivering Multi-Channel Customer Support
  • Managing and Servicing Customer Communities

Tickets are on sale now from just £145.00. The ticket price includes a buffet lunch, refreshments and access to the Exhibition Area.   


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