Winning Business and Building Client Relationships @ TechHub
Event Info
Description
We're joined by Dale Carnegie, publishers of 'How To Win Friends and Influence People', and with over 100 years experience supporting organisations to deliver stronger business results for a lunchtime workshop on winning business and building client relationships.
Building client rapport is key when investing in the future growth of the organisation. Buyers are much more likely to buy from individuals who they believe they can trust, and with whom they have individual rapport. Rapport-building starts from our first contact with the prospective client. Working in a typically short timeframe, your challenge is to get the customer to talk to you so you can be a partner in finding them a solution. By asking the right questions, you put the customer at ease and provide them with an efficient, focused buying experience.
After the workshop you will be able to:
Uncover and appeal to buyer interests
Create power questions
Understand how we can build trusting client relationships Develop rapport with new accounts
Enhance rapport with existing accounts
