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Subject: RE: FLASH: Flash 4 Bible - Amazon?
From: Jeremy Pinkham
Date: Fri, 25 Feb 2000 18:39:58 GMT

John Olson wrote:

"Are people receiving their Flash 4 Bible's from Amazon? My order is
still showing 1 to 2 weeks."

This was the case with me. I noticed the discrepancy between their ordering
page for the book, which lists availability as shipping in 24 hours, and my
account page, which showed 1 to 2 weeks. I then called them, and their
customer service dept. told me that I had been placed on the "reorder list,"
that copies had come in but they had run out. I regarded this as an
inadequate excuse given that I had preordered the book on December 1st.

Apologies to Colin Moock -- I ordered it through your site to give you that
Amazon commission, but this kind of customer service on Amazon's part drove
me to cancel my order. I'm going to buy it locally.

--

Jeremy Pinkham
Multimedia Developer
Zydigo Technologies


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