Re: UKNM: Incorrect Use of Client Reference Sites

[Charles Meaden]

Johnathon,


You've raised an interesting point when you said No, to the question. 


" A Web house who have been asked to re-touch a site that they had no

involvement with the main build of justifiably claim to have said company

as a client ?".


I don't believe that it so clear cut. Digital Nation recently took over the

design and construction of a web site,  The previous designers had done

such a poor job and provided such bad customer service, that our clients

decided to use us.


The web site displays a complete list of all rental properties in the North

West of England and is automatically updated everyday. Therefore we left

the structure of the site alone, as the client couldn't justify the expense

of rewriting his property management system.


Instead we overhauled the design of the site, optimised it for all the

search engines and made it far more slick. We provide a link from our web

site to theirs on our clients page, and our client is perfectly happy with

this.


In my experience, companies that have changed their web design agencies, do

so because they have been unhappy with the work carried out and therefore

no longer wish to be associated with that agency or company anymore. 


Therefore I'd argue that the final decision on whether an agency can

"claim" a client rests with the client.


Charles 


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Digital Nation (UK) Ltd		http://www.digitalnation.co.uk

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          Charles Meaden			Managing Director		

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