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Subject: RE: UKNM: Ugh i'm mad (what is e-business?)
From: Marshall, Jeff
Date: Mon, 17 Apr 2000 15:38:25 +0100

In response to my response to someone else's post,

Simon Stokes asked...
> - Finally are you an e-business if you procure on-line.
> Companies like
> www.buy.co.uk (interest declared) can help small and medium
> business buy
> with the same power/discounts as large corporations - surely
> this counts as
> shaking up your business using e-commerce?
>
> > Ray Taylor said:
> > > e-business is fundamental, and I would like to ask for
> > > others' views.
> >
> > Here's my 2 centsworth:
> >
> > Any business (b2b or b2c) needs to meet 3 fundamental objectives
> (apologies
> > to Don Pepper et al):
> >
> > - - acquire new customers
> > - - retain existing customers
> > - - increase the profitability of every customer.
> [cut]
>
>
Answer is absolutely YES - fits perfectly into my definition, because it's
meeting objective 3 at least, and probably indirectly, objective 2.

Jeff Marshall
WorldWide Web Services Limited
(a member of VIA Net Works Inc.)


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