Re: FW: UKNM: ecommerce Xmas wet dream or nightmare?

[Jo.Bean]

the bunderman said...


 >>Alot of this rests with your

 >>delivery company and indeed, more importantly having the goods in, in the

 >>first place. If you don't deliver before Xmas, will you refund the customer/

 >>give them a discount???


Yes we'll refund. We'll even discount if we've taken too long.

If we're out of stock, the customer will be told and offerred either their money

back, or a substitute (with items like ours, one pair of simpsons boxers look

like another and this is largely accepted)


we're very very nice people :-)

but then, thats the beauty of being very small as well.


jo

www.noveltytogs.com


"Bunder, Leslie" <

Leslie [dot] Bunderinfospaceuk [dot] com

> on 08/12/99 10:49:21


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