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Subject: UKNM: RE: ParcelForce
From: Ian Tester
Date: Thu, 9 Dec 1999 13:01:09 GMT

Parcelforce have pretty appalling delivery, but the virtue of being cheap
which is why so many e-commerce guys use them. Couriers are pretty well
always the weak link however good the rest of your supply chain.

Someone's gonna make a lot of money by improving the service and making it
cheaper, or offering a sensible alternative . . .


Ian Tester, Business Development - boo.com
boo.com Group Ltd, 5-7 Carnaby Street, London W1V 1PG
T +44(0)20 7950 2438 M +44(0)7880 557692 F +44(0)20 7950 0951 E
ian [dot] testeratuk [dot] boo [dot] com

" > Whinging aside, delivery is an issue that on-line shops have to take
> seriously. After a bad experience with Parcel Force last week, I shan't
> shopping at eToys again, unless it stops using Parcel Force. Drastic, but
> bad delivery makes on-line shopping neither cheap, convenient or fast.

Hear hear. I will no longer shop with Pets Pyjamas for the very same

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  UKNM: Jungle & Choice, Tim Ireland
  UKNM: RE: ParcelForce, Andrew Bowman
  Re: UKNM: RE: ParcelForce, Ray Taylor

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