RE: UKNM: Kozmo.com -- The new Blockbuster

[Matt Jones]

 >If they

 > just delivered beer, I wouldn't have had to leave the flat at all this

 > evening.


i think i mentioned kozmo before. 


the ultimate case of customer service equalling the brand.


ultrafulfilment.


it's *awesome* to witness.


watched someone order 3 cd's and 17 minutes later they were delivered. the

epiphanic feeling that this stuff is changing everyday life that you had

when your first book arrived by amazon, 'cept times a 1000. 


incredible.


nearest we'll get to replicators

(http://www.paradise2012.com/technology/nanotechnology.html) for 50 yrs or

so...


so, who's gonna be first to do it in europe?


jones out xxx


----------

matt jones |

mjonessapient [dot] com

 | http://www.sapient.com

+44 (0)20 7786 4501 | +44 (0)7747 604200

----------

mattblackbeltjones [dot] com

 | http://www.blackbeltjones.com

----------

my views do not represent anyone but me.



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