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Subject: Re: UKNM: Why Jakob Nielsen hates banner ads
From: Clay Shirky
Date: Fri, 25 Jun 1999 18:27:12 +0100

> Last time I checked click through rates were something like 2% so I
> guess most feel this way.

Right, but typical response rates for direct mail campaigns are in the
1-2% range, and cost much more to produce and distribute. The thing
that keeps a lot of banner ads going is that they are as effective,
and less expensive, than other customer acquisition techniques like
direct mail.

A stock brokerage is going to spend order a thousand pounds to acquire
a customer, a telco or mobile phone company around 500 pounds, etc,
and a CPM of 30 pounds with a 2% click through and a subsequent 2%
completion rate is only 75 pounds per customer. Go with a targetted
CPM of 50 pounds, and 1% click through and conversion rates, and
you're still at 500 pounds a customer - lousy if you're selling
washing-up liquid, but brilliant if you're selling cars.

-clay
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Replies
  Re: UKNM: Why Jakob Nielsen hates banner, Tim Ireland

Replies
  Re: UKNM: Why Jakob Nielsen hates banner, Steve Mynott

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