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Subject: UKNM: Re: UKNM E-mail Enquiry Management....
From: Steve Johnston/IMRG
Date: Fri, 26 Mar 1999 00:56:04 GMT

It just gets better. This one can even read colloquial requests and answer
them for you.

Email Specialist at YY Software:


Leave it to me guys, I'll keep this thread alive all by myself. Unless Sam
stops me that is.

Steve Johnston
Director of Development
IMRG (Interactive Media in Retail Group)
+44 (0)7000 46 46 74, ( 07000 Go IMRG )
steveatimrg [dot] org

Please respond to uk-netmarketingatchinwag [dot] com
To: uk-netmarketingatchinwag [dot] com
Subject: UKNM: UKNM E-mail Enquiry Management....

Does anyone know of any software for managing e-mail enquiries from
customers. I was thinking of some ticketing system as used by the Internic,
or maybe something like the ISPs use for technical support via e-mail.

Any names, contacts or ideas gratefully received.

Many thanks,

Greg Crockart
Telephone: +44 (0)171 494 9200
Fax: +44 (0)171 494 9300
Mobile: Orange 07971 957023
Address: AKQA, Princes House, 38 Jermyn Street, St. James's, London SW1Y

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