UKNM: RE: UKNM Digest V1 #424

[Ian Buzer]

> There are - and some of them can be found listed at

> http://www.which.net/webtrader/ - in my experience the scheme

> promises that

> retailers will maintain certain standards but in the event that they don't

> Which? is powerless to do anything. Look how jungle.com speedily returned

> to the fold after apologising for its bad behaviour. If Which really had

> consumer's interests at heart it would have waited a month or two for

> Jungle to prove itself again. The webtrader scheme is yet another nonsense

> that will damage the credibility of this fantastic new medium in the eyes

> of new users.


And they also make a pretty poor job of leading by example. Upon initial

application, you are told it will take 1 month to process, and also told

strictly not to contact them during that period.


We had to resubmit, due to a couple of non compliances, and we still haven't

heard back two months later. Now if we offered our customers service like

that ....


Ian Buzer

Preloved Classifieds - UK & Ireland.

The Online community built out of second hand stuff.

http://www.preloved.co.uk/



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