UKNM: RE: fraud screening, stuff

[Ian Tester]

To fraud check or not to fraud check? it's a difficult question, because

unless you negotiate a substantial discount, you're going to end up paying

through the nose for it. I'm also unconvinced of the standard of some of the

systems - they mostly (correct me if i'm wrong) seem to have been developed

for a purely US market, so some of them have flaws like assuming that every

user is in a San Fran time zone - as you can imagine, not much use for fraud

systems that add "risk-points" for time of day . . .There's also the problem

of web-based email - most fraud screens use this as a trigger, but so much

e-commerce is being done with these now, it's not feasible to alienate this

amount of punters. And if you want to do a trace on a fraudster using a

hotmail account, you're looking at getting a subpoena before they'll give

you any info (quite rightly!)


I've heard rumours that CyberSource is launching a "UK and a couple of other

european countries AVS system early next year", so I guess a couple of the

other chaps must be on the cusp as well - that should make things a bit more

sound. Otherwise it's a mare . . .add to all this the fact that european

banks seem far more likely to demand an identity check when users first

transact via the net, and euro web commerce can be problematic. 


Oh one day someone will develop that super-fly fraud screen and give

everyone a chance of offering more payment methods than the plastic . . .


p.s anyone know of any good stats giving % of e-transactions made with

web-based email???


i


Ian Tester, Business Development - boo.com

boo.com Group Ltd, 5-7 Carnaby Street, London W1V 1PG

T +44(0)20 7950 2438 M +44(0)7880 557692 F +44(0)20 7950 0951 E

ian [dot] testeruk [dot] boo [dot] com

Stephen Benson said:


"In general, without naming names, you can lose almost as much in

per-transaction fees as you do in fraud, and then there's the high insult

rate, which loses you sales. It's also as much about your relationship with

the banks, as 'fraud' proper. 


Now, what's "European/ROW AVS"? An informal address verification system? I

thought there was no AVS for Europe and the UK, what with different

addressing systems and data protection issues."



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