The Webcredible Customer Experience Forum
Event Info
Description
A 1-day event to educate and inspire - transform your business with an in-depth understanding of customer experience
Be inspired by brands and industry experts who will be giving stimulating talks, leading in-depth workshops, and sharing industry insights. Learn from the likes of Orange as well as senior user experience professionals. The day will be split by topic, the morning will focus on knowing your customer, the afternoon on designing for them.
We don’t want to just talk at you, we want you to get involved, so each topic will be comprised of a healthy mix of keynotes and workshops to ensure the right amount of knowledge sharing and learning.
Above all, we want our workshops to be relevant, so to make sure we aren’t pushing you down a particular path, you have a choice to attend 4 of 6 possible options. Don’t forget to bring questions!
Our aim is for you to learn from others experiences and discover first hand how you can launch customer experience initiatives that deliver customer loyalty, engagement, brand strength, and RoI
