Financial Services Winning Insights & Experiences Conference

Event Info

Thu 5 Jun, 2014 at 9:00am
Thistle Marble Arch
Bryanston Street
London, W1H 7EH, UK
Cost: From £499+vat


The Financial Services Winning Insights & Experiences Conference


Understanding The Customer Experience Across Multiple Touchpoints To Leverage Actionable Customer Insight & Monetise Customer Data In Financial Services For Targeted, Outstanding Experiences

A One-Day, Brand-Led Conference & Networking Event, 5th June 2014, Thistle Marble Arch, Central London.


Royal Bank of Scotland ● UBS London ● Santander UK plc ● Direct Line Group ● HSBC ● Standard Life plc ● Coutts UK ● AXA Wealth ● Talk Talk ● MoneySuperMarket ● Yorkshire Building Society ● Hiscox ● MBNA ● Citi ● Honda ● RSA Group ● Aberdeen Asset Management ● Whitbread Hotels & Restaurants ● Coutts & Co


22 Finance Brand Speakers. One Day. Exceptional Quality. Unbeatable Value:


  1. Transform Customer Experiences With Actionable Customer Insight: Energise your customer insight strategies to deliver excellent customer experiences in financial services – compliantly
  2. Measure The Experience: Build a complete picture of the finance customer journey from start to finish
  3. ROI Per Customer, Per Channel: The insight tools and techniques proving return on investment
  4. Mobile & The ‘On The Move Customer’: Integrated mobile capabilities which meet customer needs
  5. Risks & Opportunities In The Digital Age: How changing distribution trends are impacting customers and creating new opportunities in financial services
  6. Targeting & Segmentation Which Monetises Your Data: The latest techniques which provide tailored, personal customer experiences
  7. What Do Customers Want & What Can We Do To Innovate? Debate the latest distribution trends and the impact of future innovations for the finance world
  8. Unlocking Actionable Insight With Big Data Analytics: Building a complete, consolidated view of your customer’s multi-channel experience which adheres to regulation
  9. Customer-Centric Corporate Cultures: Insight which gets the attention of decision makers and achieves greater organisational impact


For more information please email infoatfinancialservicesconference [dot] com or call +44 (0)20 3479 2299.


Global Insight Conferences Ltd
+44 (0)20 3479 2299