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Subject: RE: UKNM: Kozmo.com -- The new Blockbuster
From: Matt Jones
Date: Mon, 13 Dec 1999 11:44:20 GMT

>If they
> just delivered beer, I wouldn't have had to leave the flat at all this
> evening.

i think i mentioned kozmo before.

the ultimate case of customer service equalling the brand.

ultrafulfilment.

it's *awesome* to witness.

watched someone order 3 cd's and 17 minutes later they were delivered. the
epiphanic feeling that this stuff is changing everyday life that you had
when your first book arrived by amazon, 'cept times a 1000.

incredible.

nearest we'll get to replicators
(http://www.paradise2012.com/technology/nanotechnology.html) for 50 yrs or
so...

so, who's gonna be first to do it in europe?

jones out xxx

----------
matt jones | mjonesatsapient [dot] com | http://www.sapient.com
+44 (0)20 7786 4501 | +44 (0)7747 604200
----------
mattatblackbeltjones [dot] com | http://www.blackbeltjones.com
----------
my views do not represent anyone but me.


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Replies
  Re: UKNM: Kozmo.com -- The new Blockbust, Dan Winchester

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