Access Into... CRM & Social Media

A seminar designed for professionals working in Not For Profit organisations. Understand your social media audience better using CRM technology

// more

Date: 4 December 2014
Location: Magic Circle, UK

Social CRM Brussels 2013

Social CRM 2013 is a two day event that explores the latest strategies, best practice and case studies for building stronger relationships with your customers through social media. We are joined by a team of experts and brands to explore new opportunities for marketing, communications and customer service.

// more

Date: 26 November 2013
Location: Our Social Times, BE

Understanding Social Business, Social Data and Social CRM

Social CRM

Understanding Social Business, Social Data and Social CRM

The true value of social media, say the wise, lies in business, data and CRM.

Those elements, along with customer service and engagement marketing, will be discussed in detail next week, on July 8-9 in London, at Social CRM 2013.

// more

Social CRM 2013 - London

SCRM13 is a compelling two-day conference and workshop that highlights the latest thinking and practice in social customer engagement. This year we’re exploring how brands are moving beyond mere engagement, towards sustaining genuine customer relationships.

// more

Date: 9 July 2013
Location: Cavendish Conference Centre, UK

60+ Social Tools You Can't Live Without...


Let's get to 100.

Is there one thing you can't live without? We want to know about it! No we don't mean chocolate, we mean social tools.

If you didn't know we are compiling a list of all the social tools the world and the web have to offer, we started it, people are adding to it and it is coming along beautifully.

// more

Sharing is Caring - Help Us Make the Ultimate List of Social Tools.


We are in the process of curating a list of all the social tools the web and the world have to offer.

Two heads are better than one and loads of heads are awesome! We have started the list off but we need you to help us by submiting all the social tools that help you do all the things you do on a day to day basis.

We thought that it would be a list that would be helpful for everyone, so save it, share it and submit. You know you want to.

// more

Intelligent Mobile Marketing Event – Wed. June 5th London with Dynmark, Acxiom, SDL and Usablenet

Dynmark is launching a fully integrated mobile/data/CRM service so companies can link mobile marketing activity - SMS, app down load, URL click through - to CRM systems so they get a complete picture of customer behaviour and a much stronger measure of mobile marketing effectiveness

// more

Date: 5 June 2013
Location: Cabinet War Rooms, UK

Measuring your return on investment in your business

Find out how to: Convert leads into sales Improve your customer retention rate Measure your service delivery Improve staff performance Increase your profitability

// more

Date: 11 June 2013
Location: British Library Business & IP Centre, UK

Webcast - Track your target audience's journey from end to end on your website

This Lead Forensics webcast will show you how to track your target audience's journey on your website from end to end, whether you're emailed them, they've received a direct mail campaign or you're doing a telemarketing campaign.

// more

Date: 17 October 2012
Location: Online, UK

WEBCAST - Discover the advantages of knowing which companies visit your website

The right IP look-up technology can generate a higher ROI from your online marketing by helping you identify the visitors to your website. Find out how with this WOW Analytics webcast.

// more

Date: 20 June 2012
Location: Online, UK

WEBCAST - Social CRM: What is it, and how can I implement it with CRM?

Confused about social CRM? This webcast from Sage will show you the methods, tools and best practice needed to implement an effective social CRM strategy - one with ROI you can prove.

// more

Date: 13 June 2012
Location: Online, UK


Next generation citizen engagement. A conference focusing on government service provision in the digital age.

// more

Date: 28 June 2012
Location: Park Plaza Westminster Bridge, UK

On The Edge London

On The Edge is the one-day conference & networking event for marketing, communications and creative professionals hosting marketing’s leading speakers in an event designed to push the boundaries

// more

Date: 21 June 2012
Location: Congress Centre, UK

The Social Customer 2012

The Social Customer 2012 is London’s leading social customer engagement and marketing conference.

// more

Date: 29 March 2012
Location: Prospero House, UK

[Video] Chinwag Live: When Customer Service Goes Social Event Last Week

Last week saw the return of Chinwag Live, and with the help of our event sponsors, Conversocial we brought you Chinwag Live: When Customer Service Goes Social.

The event looked into the profound impact social media is having on how corporates interact with their existing and prospective customers. We discussed challenges and solutions as well as the future of customer service on Facebook and other social tools.

If you missed the event, or just want to take a look at the action again, you can check out the video here.

// more