FLASH: RE: FLash file tends to crash browser on a some PC's running Windows NT

[Campbell, Clyde]

Issue Description

-----------------

Summary:

I have created a +- 400k swf file, which involves plenty of buttons that

takes the user to  various scenes and movies within the swf file. There is

no further connection to the server.

The file runs fine on all Windows 95 PC's, without exception, using IE3, 4

or 5.


Flash causes browser to crash in NT, I have tested the swf file on 7

different PCs running  NT, and on 3 of them it works fine without freezing.

On the other 4  NT computers, the user can  click on any button at least

once before the browser hangs. When this happens Task Manager  informs the

user that Internet Explorer is not responding. 


However, the CPU performance monitor says that Intenet Explorer is using

between 98% and 99% of the CPU's  capacity! It seems to me that the system

has cached the file in a place specifically for  Flash files, and has run

out of space. 


This problem is browser independent, and still occurs when viewing the file

on a 1.44 stiffy  disk. It is specifically an NT setting, as this only

happens on a few NT machines. This problem also has nothing to do with

Postscript fonts being used or not used!



Steps to Reproduce:

1)click on html URL to view the .swf file (embedded in ther html using Flash

4's publish  settings)

2)allow browser to determine if flash 4 is installed in the browser (IE3 4

or 5)

3)click randomly on any buttons in the swf file


What went wrong: 

The browser froze, I have to go to Task Manager to end task for Internet

Explorer.


Contact Information

------------------

Name: Clyde Campbell

Company: Services Configurations

E-Mail:

clydecnorwich [dot] co [dot] za

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