customer satisfaction

The Art of Customer Satisfaction

Through panel discussions and workshops, speakers from leading brands including Home Retail Group, Expedia, Dotmailer and Oasis will share their expertise. They will explore topics like omnichannel customer service, optimizing self-service, social media, business intelligence, measurement and metrics, and getting the most out of your team.

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Date: 28 May 2014
Location: RIBA, UK

Luke Hohmann's Certified Innovation Games for Customer Understanding

Join governments, charities, and Fortune 1000 companies - use serious games to improve your business!

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Date: 5 December 2013
Location: MWB Business Exchange, UK