RE: FLASH: Mac Flash detection: restart required?

[Mats Persson]

Hi, Laura,


No, that should NOT be the case, they just need to quit the browser they are

using, install the plug-in and the browser will then start up again -

automatically (?) - and take them to a flash confirmation page.  (I think

that's the events, been a long time since I did from scratch)


What browser(s) are they using ??  If they got IE 4.0, or 4.5 tell them to

erase that (bad word censured !!!) of their HD and install either IE 5.0 or

Netscape 4.5 or higher.


If any of your users ever have a problem with Flash sites on a Mac, your

first question should be "... using IE 4 or 4.5 ???, if so UPGRADE"


I will start up my Mac later on for a test as well, but I'm fairly sure

those are the problems they encounter. If I'm wrong, I'll let you know.


Hope that helps.


Mats

matsimediatec [dot] co [dot] uk

-----Original Message-----

From:

ownerchinwag [dot] com

 [

ownerchinwag [dot] com]On">mailto:ownerchinwag [dot] com]On

 Behalf Of Laura

Hamilton

Sent: 06 January 2001 01:58

To:

flasherchinwag [dot] com

Subject: FLASH: Mac Flash detection: restart required?



My dear fellow Flash Addicts,


I am having a problem with two Mac users who have tried to access my Flash 4

portfolio site.


They arrived without the Flash plug-in and were sent to a page telling them

so, with a link to the Flash plug-in download page. (I'm using Colin Moock's

Flash detection script).


Both users clicked the link, downloaded Flash, then returned to my site,

only to be redirected again again and again to the page telling them they

didn't have Flash.


I believe that somebody here mentioned that Macs need to be restarted after

downloading the Flash plug-in, otherwise the plug-in will not recognized. Is

that right? Is that the source of the above problem? Is there a better way

to solve this issue?


Laura Hamilton

http://www.viviente.com







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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

flasher is generously supported by...

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   flashforward2000 and the Flash(tm) Film Festival

 November 27-29, 2000, LONDON, National Film Theatre


   Produced by United Digital Artists and lynda.com

-Sponsored by Macromedia, Adobe Systems and Apple Computer

-http://www.flashforward2000.com  or UK tel. +44 (0870) 751 1526

       Register before November 10 and save £200

            http:// www.flashforward2000.com

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  To unsubscribe or change your list settings go to

http://www.chinwag.com/flasher or email

helpchinwag [dot] com