Re: UKNM: Orange.net's poor customer service.

[Alex Dale]

ring 0500 55 88 00 for your virgin.net cd-rom or download from

www.virgin.net


"Ian Fenn (Chopstix)" wrote:


> [Sam says: for the purposes of illustrating poor e-commerce customer

service

> this is fine, but everyone should bear in mind this is, albeit loosely, a

> discussion forum for marketing. uk-consumer anyone?]

>

> At the risk of being branded Mr Angry of Tooting, today I'd like to moan

> about Orange.net.

>

> A good six weeks or so I took delivery of the Orange Nokia 7110e

> WAP-enabled phone. One of the first things I did was to order the

> registration CD-Rom for Orange.net. This involves dialling 438 from the

> handset and pressing 1.


[Sam says: msg chopped for brevity]



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