Re: Hey Macromedia! Re: FLASH: Printing from Flash

[Matt Wobensmith]

Mike -


I am sure that I or anyone else could investigate your question if you were more specific. In other words, issue/expected behavior/steps to reproduce. Rather than try to figure out which version of

Netscape, which Flash Player, and what specifically isn't working, I'll leave it to you to give us clear and concise ways to recreate this. 


If you can outline this as a test sample, and detail the simplest way to see this, it would be helpful for everyone.


Thanks -


Matt


---------------

Matt Wobensmith

Macromedia Tech Support

Flash Team Lead


----------

>

From: ownerchinwag [dot] com (flasher-digest)

>

To: flasher-digestchinwag [dot] com

>Subject: flasher-digest V1 #2493

>Date: Sat, Feb 19, 2000, 12:37 PM

>


>Date: Sat, 19 Feb 2000 10:14:04 -0700

>

From: "Mike Weiland" <Mikewasatchnet [dot] com>

>Subject: Hey Macromedia! Re: FLASH: Printing from Flash

>

>Listen up Macromedia! In your printing examples Netscape ignores the

>_framesloaded, I'm not sure if it is ignoring it the way you are using it

>with a getProperty or what. That would be my first guess, but I haven't had

>time to work it out. What is happening is Flash checks to see if the

>tech_sheet is loaded since Netscape ignores this it sets it to true, and

>proceeds to print, well if the user is on a slow connection the movie tries

>to print but the tech_sheet is not completely loaded and a plug-in error

>occurs. Helen was lucky it will generally crash Netscape for me, at least on

>1 of my computers. It crashed my NT 4.0 machine so bad it wiped out my

>Printer info in the control panel. They did come back after a reboot.

>

>What I have done to work around this is to put this code in the movie that

>is loaded to be printed:

>If (_framesloaded = _totalframes)

>      Set Variable: "CertLoaded" = TRUE

>Else

>      Go to and Play (1)

>End If

>

>Then in my main movie I loop on the loading screen until my CertLoaded

>variable is true. Users on a faster connection might not ever see the error

>as long as what is loaded is small enough to be loaded before the print

>command is issued. This is why I first thought there was something wrong

>with my production server as I could get the examples and my movies to work

>with Netscape being played locally or from my internal staging server, but

>once I published them to my production server and used a dialup account I

>would get the error.

>

>So your example movies in the SDK need to be reworked. I'm not sure if this

>is a PC problem only as I didn't have many Mac beta testers to my site and

>the ones I did have were connecting with a T1. On IE 4+ PC there was no

>problem printing.

>

>As to why some examples work on MMs site and not others, I can only guess

>that the HP example is loading in the movie to be printed with the above

>format where as the other sites are printing a movie that is already loaded.

>The banner ad on MMs site sounds like there is something else wrong with it,

>it is probably a path issue. I don't remember if I got it to work when I

>tried it a week or two ago.

>

>Mike Weiland


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