Re: UKNM: Adobe's poor fulfilment

[Ray Taylor]

Alice <

alicedoleful [dot] demon [dot] co [dot] uk

> said


> Whatever you do, don't buy from Household Appliances Direct

> (www.householdappliancesdirect.co.uk). They took my money, but no receipt,

> no mail, no call no nothing - and no goods either.


It's worth remembering that if you pay by credit card, the credit card

company is a party to the credit agreement and must refund all payments in

the event of a default. I never buy anything for delivery except by credit

card for that reason. Who knows when a supplier will go bust after you've

paid them?


If you get no joy from the supplier, ask the credit card company for a

refund on the grounds that the goods have not been delivered and that the

supplier is uncontactable.


Too many refunds and the card company will revoke the supplier's account. So

if they are that bad you will be doing us all a service by helping to stop

them trading on the web.


Ray Taylor



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